Please note that DaltonsBusiness.com is an advertising-only website. We are not qualified to offer you legal or financial advice. We are also not responsible for the businesses for sale on this site - any advice required for an individual business should be directed to the business seller or Business Transfer Agent handling the sale by using the "contact seller" facility available at the top and bottom of each advert.

Please check the FAQs below to help in your query.

• 1. General FAQ
• 2. Services FAQ
• 3. Place an Ad FAQ

Q1.1 How often is the site updated? I have seen the same business for sale more than once.

1. New businesses are coming on to the site 24 hours a day, however, it takes a few months for each business to be sold. Business transfer agents will usually advertise a business until an offer is accepted, so you will often see the same business coming up in your search results if you're checking the site on a daily basis.

Q1.2 I requested further details on a business but have received nothing - how long should it take?

1. As soon as you fill in your details and hit the 'contact seller' button, an email is sent instantly to the seller of the business you are looking at. If you send your enquiry to a commercial agent you can expect a response within a day or two - in the case of private sellers, it may take them longer to respond. If you have sent an enquiry and heard nothing back from the seller after a week or longer, you can email us quoting the business reference number and agent where possible at: queries@DaltonsBusiness.com

Q1.3 I have seen a business that I am interested in advertised on your website, how can I contact the seller?

1. On each business advertisement details page, you will see two orange buttons that say 'contact seller' - you can click either of these and follow the on-screen instructions to contact a business. You may be required to register if you have not already done so, and in some cases you will need to pay to contact the seller. You will be prompted to do so if this is the case.

Q1.4 I am interested in a certain type of business but I can't find one listed on your website.

1. Our inventory is always changing in accordance with the supply and demand of businesses for sale in any sector. If you can't find what you're looking for under the relevant search heading, it's worth performing a keyword search to see if the business you're looking for has been listed under an unexpected heading. If you still can't find what you're looking for, you can set up an email alert, and the site willl automatically email you as soon as a suitable business comes on to the market. It's worth explaining your business requirements to business transfer agents directly; please go to our BTA Directory to find phone numbers for agents who sell in your location and sector.

Q1.5 I cannot find an answer to my question.

1. A. If you still cannot find an answer to your question you can contact us and we will try to respond within 48 hours.
   
   
   Enquiries, comments, complaints
   Email: queries@DaltonsBusiness.com
   
   Please note that replies are sent within 2 working days.
   

Q2.1 How do I save a business I like for further consideration at a later date?

1. A. Once you have found a business you like, if you don't wish to contact the seller immediately you can either add it to your portfolio on DaltonsBusiness.com (just click 'add to portfolio' to do this) or you can send it to yourself or a friend using the various bookmarking tools available under the 'share' button below the contact seller button.

Q3.1 How do I place an ad online?

1. To place an ad online, you just need to click on the 'Sell a Business' tab at the top of the page and follow the online instructions. If you want to also advertise in the paper, please contact our sales department.

Q3.2 I placed an advert online but cannot find it in your database.

1. Your advertisement should appear the moment you have completed the payment process and clicked 'confirm'. If you think that you have successfully paid for your ad but it isn't showing up on the site, please contact us immediately and we will set this right for you. The best way to do this is to email queries@DaltonsBusiness.com quoting your business reference and login details, as well as attaching any receipts or screenshots that might help us resolve the issue.

Q3.3 How do I renew or amend my advert?

1. You can amend or renew your advert by logging in, clicking the 'Your Daltons' tab and then clicking the 'View Advert(s)' link under this heading. You can also keep track of views and responses that your advertisement might have received.

Q3.4 Are my financial details secure when I place an advert online?

1. All transactions are carried out over United Business Media's secure payments server, which communicates directly with your bank to ensure that your card details remain private. If you have any doubts over your own internet security, we can also take payment over the telephone. We will need your email address as a minimum when performing any transactions manually. Our sales department can be reached on 020 7955 3784.

Q3.5 My advert is coming up for renewal. Does my advert renew automatically?

1. In an effort to ensure the highest levels of security, we do not hold your credit card details on file. As a result, we cannot offer an automatic renewals service for your advertisement, and you will be prompted to re-enter your card details whenever you renew an advertisement. If you intend to place a large volume of advertisements with us regularly over an extended period of time, we may be able to arrange alternative payment methods; please call our sales team and enquire about agent accounts to learn more.

Q3.6 I have placed an advert online - how can I tell how many people have viewed my ad?

1. Views and responses are found under the 'View Advert(s)' link. Please refer to Q3.4 to find out how to get to this page.