Electrical Retailers for sale

View the "Installation & Warranty Support & Repair Business. Electronic Appliance servicing for Major Manufacturers, Retailers & Insurers Run Under Management" below and request further details. Alternatively, please view the similar businesses in the 'You May Also Like' box below.
 

 The sale came via an enquiry from your website. We're very pleased that it worked so well for us 

Polly Franey (July 2015)
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Leasehold Price: £225,000 Annual Turnover: £535,000
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Business Description
This independent family owned Company is the leading business for TV / appliance repair and installation work in the South West. The work is dealing with TV repair & installations and domestic appliance repairs for many major manufacturers, retailers and insurers of electrical goods such as Dixons/Currys, Argos, John Lewis, Panasonic, Samsung, Sony, Domestic & General, and numerous local independent shops.

The business has more than a dozen repair contracts in place. The contractors pay a fixed price per job for all repair requests that are passed on from the contractor. It also offers chargeable services direct to the public, amounting to 15% of turnover.

If a customer buys an electrical device or appliance and then needs to have it repaired under warranty or extended guarantee, this company does the work on behalf of the retailer/manufacturer/insurer. The business offers an expert repair service for a wide range of different appliances and is the only such repairers in their territory, having taken on the business of the local competitors recently.

The business operates a centralised call centre which co-ordinates all jobs and operates a bespoke CRM system with web based diaries and work plans, enabling immediate feedback from the field engineers via their smartphones for parts & invoicing purposes.

There are six technicians who are home based and are dotted around the region. Each employee has a branded van and undertakes 7-10 calls per day. On any given day two or three of the technicians will be workshop based dealing with repairs that cannot be completed in-home. There are a further four administration staff taking calls, arranging home visits, maintaining the diary and ordering / receiving spare parts.

This is a great business for someone wanting to live or re-locate in a beautiful part of the south of the country. It would also make an ideal bolt-on or satellite operation to another repairs and maintenance business that wanted to maximise their call-centre operation.
Number of Employees: 06

Tenure: Leasehold

Support & Training:

Full support and training will be provided for a negotiated period of time

Location Details:

Leased Premises -Relocatable

The Administration function is based in the workshop and is easily relocatable from the current location in a city in Devon.
The freehold of the workshop is available by separate negotiation.

Leasehold Term:

The premises are leased, at a rent of £10,500 pa. The business is re-locatable, as long as a presence in the territory is maintained.

Is this business relocatable: Yes

Listed by: Turner Butler
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