ranging from £75k-£1m. Additional services offered to customers include Energy Performance Certificates (EPCs) & referrals to legal firms & mortgage providers.
· Customer service is at the forefront of the company's operations ensuring that all staff are highly trained & knowledgeable about the local area.
· Turnover has doubled since opening a new branch in 2014. The decrease in profitability in 2015 was due to advertising costs associated with opening the new branch.
· Recently updated software package that produces vendor activity reports as it assists the company in maintaining regular & detailed contact with customers.
· High level of referrals due to the excellent customer service provided.
· Tailor-made service for clients - the company offers all customers an extensive package including professional photography, a dedicated negotiator, accompanied viewing service, & all-inclusive fees.
· Long-standing customer relationship with the local housing association which regularly instructs the company in the sale of its properties.
· Secured instruction to market a new home site in 2016/17, generating additional revenue of c.£90k.
Location: England, UK
Sales: £628k/ Adj EBITDA £254k
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