This is achieved by carefully selecting preferred suppliers and strategic partnerships, so providing the highest standards of reliability and service for customers.
The business works closely with customers and meets individual needs with speed and flexibility. This willingness and ability to “go further for customers” underpins a significant competitive advantage. The ever increasing customer base of large and small organisations stretches from the UK and Internationally.
The business has one primary aim, to get 100% satisfaction from all inbound call traffic. Many years of experience has placed the business in an excellent position to ensure this happens; maximizing efficiency and benefitting the bottom line.
There is no one size that fits all solutions.
The business has always been profitable, and while the wider trading environment has been at times challenging and highly competitive, it has retained customers and performed well year on year.
Currently located for the vendor’s lifestyle purposes in an attractive tourist town in Cornwall, the business benefits from being highly mobile with key staff working remotely, it can therefore be easily relocated to any part of the UK.
Official business hours are: 10:00 am to 17:30 pm, Monday to Friday.
Number of Employees: 04
The business is a consistently aggressive user of Search Engine Optimisation techniques and is always tracking and managing its search engine activities and result and is always near the top of the unpaid listings on page one of Google for any searches
Support & Training:
The current owners would be happy to provide full training and support at handover. They would also be happy to stay on within the business for an agreed period, subject to negotiation should a new owner so require.
The business is currently located in a modern office suite in a busy and popular tourist town in Cornwall, in easy reach of all main trunk roads.
The business will very soon be moving to wholly, remotely managed, operations.
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