This laboratory has been successfully trading for over 30 years and has built up an exceptional reputation based on very high quality levels of product and service. The company currently serves both the public sector (NHS) and private sector. The majority of current sales are for NHS patients (circa 90%). The business has enjoyed strong growth and very impressive profitability over the years due to its consistent levels of customer service, technical expertise and supply.
The business has circa 100 regular customers within the UK. Customers include large organisations who have multiple dental practices (running into hundreds) right through to independent private dentists and dental surgeons. The business has annual contracts in place with some of its largest clients. Approximately 85% of current customers are located in and around the Midlands region. The large customer base the business has created and retains ensures the laboratory receives consistent levels of business throughout the year, so much so that is does not have the need to undertake any significant sales and marketing activity at present.
The business model is such that it operates with low overheads that enables it to post highly impressive profits year on year.
The business operates from ideal leasehold premises where the dental appliances are manufactured and distributed, either using in-house delivery vehicles or via couriers and the postal service.
As previously mentioned, the business historically does very little in the way of marketing and gets most of its work via referrals, recommendations and repeat business. It does have a basic, yet informative website but this probably needs updating
Support & Training:
The current owners will provide all necessary training and handover to ensure a smooth transfer of the business to the new owner. Both owners are happy to stay on in the business as Technicians should a new owner
The business operates from ideal ground floor premises circa 1000 square feet. It has good access to major routes and parking.
Leasehold Term: Current rent is circa £10,800 p.a.
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