This business was set up by the vendor over 17 years ago after many years in care services and provides a comprehensive and fully insured, domiciliary, home care service for private customers and Wokingham Borough Council, in the Wokingham Borough of Berkshire.
Of particular importance to the business is a low turnover of permanently employed staff that are highly experienced and well trained; all staff are working towards or qualified to NVQ 2 standard and / or NVQ 3 standard.
This profitable business has established itself as a leader in the sector with an enviable reputation for quality and service. Because of this the business enjoys very high levels of referrals and repeat business from a loyal following of customers. So much so that the business can boast significant and active client base of regulars, many of whom span the whole period of trading. The majority of clients are institutional and private.
The agency is very sucessful and highlights include:
• Loyal long term clients
• Competitive pricing
• Solutions to complex requirements
• Very strong referral rates among customers
• Embedded institutional relationships
The business has an excellent small team of staff working with the vendor and her senior manager including two full-time carers and a reliable team of part-time carers, each working circa 30 hours per week.. Staff and contractors are fully conversant with the business’ techniques and methodolgy and are more than capable of enabling the new owner to successfully maintain continuity of trading.
The business has always been managed from an annexe at the vendor’s home and is easily relocatable.
Monday – Friday: 09:00-18:00
The business has never felt the need to advertise bearing testimony to the fact that it enjoys exceptionally high levels of repeat business from a loyal customer base. There is however a comprehensive and informative website detailing the services
Support and Training:
The current owners would be happy to provide full training and support at handover.
The business has always been managed from the vendor’s home.
Is this business relocatable: