Whilst the business has developed into an online success, a part of the original business format has been maintained in that, whilst 95% of sales are online, the business still operates a retail counter where customers can come in and collect goods direct, whilst still benefitting from the online rates the business offers.
Due to its impressive growth over recent years the business has more recently relocated so it can carry the right levels of stock to serve its growing customer base. The company has invested in third party inventory and stock management controls to manage this growth effectively and profitably.
The customer base is huge, particularly the online base. The business enjoys impressive levels of repeat business from such online customers, mainly due its competetive prices, stock availability and speed of service. In addition to this many service engineers from across the North West frequently use the company as their supplier of spare parts for domestic appliances. The business also has a regular loyal customer base.
The business has a strong online presence and successfully retails through its own website and also across 2 major online portals – Amazon and EBay –feedback levels are very impressive and rising daily!
The company experiences very low return rates.
This online business is totally portable and scaleable. Its customer base, and supply chain for that matter, has grown year on year. The business enjoys very high retention levels and repeat business. It has relatively low fixed costs and is simple to run. All sales are retail, which ensures the business enjoys good levels of profitability.
The business model has been put in place. It is ripe for a new owner to utilise the superb and highly valuable positioning this company has developed, both online and in the market though its relationships with “in demand” market leading manufacturers and suppliers. The opportunity is there to either bolt on to an existing operation or for a new owner to scale up the business to maximise the many opportunities already at its disposal.
Retail Counter opening hours- Monday to Friday 9am to 4pm.
Number of Employees: 02
The business is very much geared to online sales and marketing. As already mentioned the business’s own website enjoys very impressive organic rankings and also enjoys excellent exposure via Amazon and EBay. It does carry out leaflet drops to customers.
Support & Training:
Vendor will provide a comprehensive handover to ensure a seamless transition and continuity of trading, this should be relatively straight forward based on the current business model and the fact key employees are already in place.
The business operates from ideal leasehold premises that comprises a modern industrial warehouse unit with retail counter, portal frame building with secure fencing. Alarmed. There is the opportunity for development into a second mezzanine. The site is very prominent and has excellent access, being close to major roads and motorway network.
Current lease is for 5 years. Rent is circa £13,000 p.a. Rates circa £8,500 p.a.
Is this business relocatable: Yes
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