Opportunity to acquire a long-established IT Support and Hosted services company with a desirable client base.
The company is well located to service both London and Southern England, and its national network of engineers serve the rest of the country - particularly the Midlands, the North and Scotland.
Founded in 1990, the company has built strong partnerships with the world’s key IT vendors and suppliers.
It has maintained long term client relationships - 61% of customers, many of which are Blue Chip, have been with the company for between 10 and 22 years.
The company has strong technical knowledge and industry experience of large complex networks and continually invests in training.
The service package is fully comprehensive, covering the spectrum of Hosted/Cloud-based business solutions and support for companies ranging from 5 to 500 users.
A large part of the current business is Microsoft-based networks, and the company was an early adopter of the ‘VMWare’ virtualization platform software.
In the financial year ending 31st December 2015, there were 56 individual customers.
There are currently 36 clients on 12 month contracts with between 4 and 150 users.
Following a thorough review of the business, the company has transitioned to managed or web-based services and established a strong ‘Helpdesk’ team.
Field Support Engineers have been reduced to remove costs and a greater emphasis has been put on remote management tools and helpdesk software.
They have taken on new products with monthly recurring revenue streams, such as Back-Up (‘DRaaS’) Disaster Recovery and web-managed WiFi solutions.
Their ideal clients are entrepreneurial SMEs and the main geographical areas of interest are those surrounding England’s major airports.
The acquisition offers an outstanding opportunity for another IT support, hosted services, technology or telecoms company looking for a strategic acquisition to add to their portfolio of clients and increase revenue and profit ‘overnight’.
Products and Services
IT Support Services
The four Directors/vendors plus six full-time staff members and a part-time accounts executive.
The long-serving Technical Operations Manager has very strong technical expertise and solid relationships with the customer base. The vendors believe he is fully capable to step up alongside a replacement Director and perhaps a financial controller.
The business operates from high quality offices located within a listed building in the South East of England.
A 5-year lease expires in May 2017. The annual rent is £19,600 and the rates £8,591.
Reason for sale
One vendor has health issues, another wishes to retire and the remaining two wish to explore other interests.
Year ending 31st December 2015 (draft):-
Sales revenue £1,179,470
Gross profit £546,407 (46%)
Adjusted EBITDA £122,881 (10%)
Adjusted EBITDA is stated after normalising the directors’ takings.
Is this business relocatable: Yes
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